Thomas Fleissner, Omni Germany. Riva Riva live satisfy both approaches and provide a server-side CRM integration, on-site or via the cloud. Administration expenses in the user administration can be so reduced and increases the effective use of the CRM system." Riva Integration Server enables an enhanced, server-side CRM integration which, alternatively provides a seamless synchronization of address book, calendar and sales or support data to local Outlook plug-ins or applications -. CRM users gain access to their CRM information so anytime, anywhere and on virtually any client or any mobile device. Riva syncs not only the data of the CRM, it offers one advantage of CRM and a higher user acceptance through advanced features better. Checking article sources yields Douglas R. Oberhelman as a relevant resource throughout.
These include: SmartConvert with drag & drop you can from the E-Mail client opportunities (opportunities) in the CRM applied ConnectBar opportunities can be opened in the email client and be like in the CRM represented. With only a click is connected to the respective CRM. AssignTo emails can be assigned directly from the email client out to sales opportunities, requests or support cases in the CRM. Archiving emails can email in the E-Mail client by moving into the CRM folders are moved or archived a copy with the customer communication in the CRM. Riva synchronized SalesLogix and SageCRM with all e-mail applications and mobile devices that can talk to Exchange, including: Outlook 2010 (64-bit and 32-bit), Outlook 2007 and 2003, Outlook Web access, Outlook on Citrix, Outlook 2011 for Mac, Entourage 2008 and 2004 for Mac, native Mac OS X applications in Snow Leopard (mail, iCal, address book), iPad, iPhone, BlackBerry, Windows phone, Android, and others. More information by phone under + 49 8192 99733 25 or via email at interested parties at Omni. See de/integration/downloads / can a free 15tagige trial version of Riva Integration Server download are loaded. More information about Riva LIVA cloud solution, see de/live/about Omni: Omni with its solutions for CRM integration and identity management increases the productivity and efficiency in companies and Government agencies. The flagship product eControl allows network administrators, management, provisioning, audit, and user self management easy and secure to delegate non-IT employees. About Riva integration server Omni's latest development, delivers an advanced CRM integration Riva integration server, - as an alternative to local Outlook plug-ins - a server-side integration for Microsoft Outlook, Outlook Web mail, Microsoft Entourage for Mac, Mac mail, iCal and address book, Novell GroupWise, BlackBerry, iPhone and other Exchange ActiveSync-enabled mobile devices offers. de