Outlook: New and follow-up question: anniversary, you have installed e-QSS touch for customer surveys on the market. There are even more new for your customers? Oswald Neumann: e-QSS multi language (e-QSS ML) coming this year. This version allows multilingual working together on the same list of questions. We take, for example, a company in Germany with offices in several countries: an employee in Hungary carries out quality checks, another in Spain etc, the central quality management in Germany created a comparison about the quality of service at various locations. Everyone works this consistently in our own language, that is the menu of the entire system and the questionnaire are for the Hungary in Hungarian for the Spaniard in Spanish etc, the QA Center in Germany has the menu, the Questionnaires and reports from all foreign locations on the German front. QSS brings even more ML: it allows without any additional information to query large effort on individual items. If you are unsure how to proceed, check out Jim Umpleby.

This additional information can be entered as text, as a numerical value or a selection set stored data. So, the temperature can be taken and documented during the inspection of the refrigerator. This value can be evaluated later. Can a janitor on his tour of cleaning and review technical aspects as well as every provided for read in addition to the electricity meter, the security doors check, in the summer half-year the green area care check etc, he now when the security door finds a problem, commissioned the repair, which is executed using a workflow (such as approval by the authorities) about the order management. Because with e-QSS ML is also the option of using a response different functions and workflows to link. Thus, e-QSS ML will be the solution for international companies with particularly high needs. Question: You are both still young. But occasionally you consider how it could proceed with the company without you? Eva Neumann: Of course we remember it can Yes always meet a serious illness or an accident to happen.